Venue: Siloso Ballroom, Level 1, Shangri-La’s Rasa Sentosa
Synopsis: Ensuring safe drinking water is one of the key mandates of water agencies worldwide. Compromises in water quality impact public health and reduces customer confidence. Proper management of water, through multiple barrier approach and water safety plans, would help safeguard water quality. Besides this, strong legislations can prevent incidences of re-contamination during storage, distribution and handling of drinking water. More importantly, utilities need to have a thorough understanding of how hazards can enter the waterways, reservoirs, water treatment and distribution systems and implement controls to manage these risks. What are some lessons that we can learn from past water quality crises to mitigate or prevent future incidences?
This session explores experiences and best practices from the Netherlands, Singapore and the USA to uphold water quality from catchment to consumers, and sets out what utilities can do to reduce impact to consumers and regain public confidence, during times of crisis. Additionally, it discusses the integrated water functions and the need for good communications across agencies.