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Utilities CEO Roundtable


15 June 2026

12:30PM – 6:30PM
Room 15, Level 4


Utilities CEO Roundtable.jpg

About

This by-invitation roundtable offers CEOs and senior utility leaders the opportunity for peer-to-peer learning and sharing, and aims to foster closer collaboration between utilities to solve emerging challenges.

Click here for full programme, session and speaker details.

Programme

12:30PM – 1:30PM Networking Lunch
1:30PM – 1:45PM Opening Remarks by Roundtable Chair, Mr Ong Tze Chin (PUB Chief Executive)
Introduction to Roundtable proceedings by Moderator, Dr Piers Clark
1:45PM – 3:15PM SESSION 1: FROM AI PILOTS TO AUTONOMOUS OPERATIONS: SHAPING THE FUTURE OF WATER UTILITIES
Water utilities need to move beyond isolated AI pilots toward embedding agentic and autonomous systems into their core operations, transitioning from project-based digitalisation to integrated operating models where AI autonomously optimises critical processes while maintaining appropriate human oversight. This session explores organisational structures, governance models, and leadership decisions required to operationalise AI safely, responsibly, and at scale.
3:15PM – 4:00PM Group Photo-taking and Networking Tea Break
4:00PM – 4:45PM SESSION 2: CYBERSECURITY AS KEY ENABLER OF SMART AND AI-ENABLED TRANSFORMATION
This session discusses key strategies for utilities to strengthen cyber resilience and safeguard operational continuity amidst increasing adoption of Smart and AI-enabled projects. This involves embracing an assume-breach mindset by embedding cybersecurity considerations throughout the lifecycle of digital initiatives, ranging from governing Generative AI (GenAI) models to securing centralised and automated water operations. By adopting a threat-informed cyber defence approach, utilities can better mitigate cyber risks and minimise operational impact during cyber-attacks.
4:45PM – 5:30PM SESSION 3: DEVELOPING AN AI-READY WORKFORCE: THE HUMAN-MACHINE ARCHITECTURE
Any successful digital transformation is only 10% technology and 90% people. One of the critical challenges lies in managing an aging workforce while simultaneously upskilling teams to move from reactive "doing" to proactive "reviewing" and oversight of AI-driven systems. This session discusses strategies for developing an AI-ready workforce, including capability and competency building, change management, and job redesign.
5:30PM – 5:45PM Wrap-up and Closing by Roundtable Chair
5:45PM – 6:30PM UCR Networking Reception

Speakers

Mr Heng Swee Keat.png Dr Piers Clark
Chairman,
Isle Group
Multilevel Subpages